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If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase.

The original shipping and handling charges are not refundable. Before returning the product, please call 614-626-8900 or email first for a return authorization.  Do not ship anything unauthorized. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.
Upon receiving return authorization, please mail your item to the address below.

Att: Returns Department
Baskets by Bonnie
5656 Westbourne Ave.
Columbus, Ohio  43213
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